FAQ
Will GameGoody.com take other payment methods?
--Paypal is the only payment method we are accepting now.
Why my order is not being delivered?
--Please check your email (check your junk email folder too!!), or click Track your order to check see if our staff leave you any comment about your order. If you are a member, please click Order Status And History to check your order's status. Any other problems please click LIVE HELP to chat with our staff any time.
Why my order is taking so long for delivery?
--GameGoody.com have to follow procedures when verifying the orders, normally the orders are being verified right away, but if we have a doubt toward a payment, then there will be some delay for the delivery. Please check your email (check your junk email folder too!!), or you can also check your order status by clicking Track your order. The delivery time for your next order are going to be alot faster.
Is it neccessary to register to be a GameGoody member?
--No, you can still checkout without register to be a GameGoody member. However being a member will save you time during checkout, and get cash rebate credits. GameGoody member will have a faster delivery time as well.
What can I do with the gamegoody credits?
--These are cash credits, You can use these credits to purchase coupon codes, then use these coupon codes for your order!
How do I purchase a coupon code?
--Very simple! Login your account, click "Exchange Credits To Coupon" in your user menu -> type in the USD amount -> click Submit, done. The coupon code will show in the window and an email will be sent to you, copy the coupon code and paste it in the checkout form to recieve discount for the order. Currently 100 credits = 1.00usd.
Can I give my coupon code to my friend?
--Yes you can! You can give the coupon code to any of your friends, so he/she can get an discount for his/her purchase.
Does GameGoody got a contact phone number?
--Ofcourse we do! Who doesn't? The reason why you can't find our phone number in the website is because we already have a 24/7 Live Support, a quick reply email sales@gamegoody.com, and a well design order discussion feature in track your order. We feel that having the contact phone number on the website is really unneccessary, since it would cost us more money and time to answer phone calls, which means we will have to charge our customer at a higher price. At GameGoody.com we try to cut all the unneccessary cost, and bring you the best price you can find in the market. If you still believe you need to talk to us on phone, you can send an email to sales@gamegoody.com request for our office phone number, one of our staff will be happy to answer your call.
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